Bridge WhatsApp group messages into Chatwoot conversations with sender identification. Reply from Chatwoot back to the group.
Your customers communicate in WhatsApp groups. Chatwoot handles 1:1 WhatsApp but not groups. Group messages are invisible to your support team.
Bridge WhatsApp group messages into Chatwoot conversations with sender identification. Reply from Chatwoot back to the group.
Configure WhatsApp Cloud API webhook
Group messages route to Chatwoot with sender name attached
Each group becomes a Chatwoot conversation
Agent replies go back to the WhatsApp group
Here's what it looks like in action:
WhatsApp group messages create Chatwoot conversations with sender identification.
Each message shows who sent it in the group, not just the group name.
Agents reply in Chatwoot and the message appears in the WhatsApp group.
Webhook-driven. Messages appear instantly.
Full source code, Dockerfile, docker-compose.yml, README, email support
โ ๏ธ Requirements: Chatwoot 2.x+, WhatsApp Business API access (Meta Business verification required)
Yes โ requires Meta Business verification and WhatsApp Cloud API access.
No. One-time purchase.
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